Quality Policy

At Graymatter, we are fully committed to delivering high quality, market leading solutions that achieve measurable results for our clients, meeting their expectations as well as the requirements of relevant legislation.

To help us be efficient and consistent throughout the company, we implement a process approach to planning, reviewing and improving a quality management system that complies with ISO 9001:2015 and controls all our working processes.

Our clients benefit from our partnership approach which embraces a set of joint values that underpin our commitment to achieve a ‘right first time’, ‘on time’, every time’ overall quality performance.

We are committed to continually improve the effectiveness of our operating processes to meet the needs of our customers, stakeholders and other interested parties and ensure we satisfy their requirements. Our aim is to ensure we maintain customer focus at all times.

To achieve our aims we will:

Dean Gray
Managing Director